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Shipping Policy

 

Shipping Information

Free Shipping: Free shipping on all orders!

Shipping Time Estimates:

United States: 5 - 12 Business days
Canada: 5 - 12 Business days
United Kingdom: 5 - 12 Business days
Ireland: 5 - 15 Business days
International: 5 - 20 Business days


Please keep in mind the delivery times listed above are our best estimate.

Tracking: You will receive a shipping confirmation with a tracking number as soon as your order has been sent out.

Returns: Simple Returns up to 30 days from when you received your item.

Money Back Guarantee: We offer an easy, hassle-free 30-day money back return policy. 

For complete details, read our Returns policy.

Please contact us at support@daxterpiece.com with any questions.

FAQs

What is the typical production time?

3-4 business days for all products with the exception of acrylic prints, acrylic blocks, travel bags, crib sheets, flat cards, folded cards and special order apparel (items not in-stock).

Why are orders not consolidated?

We work with multiple vendors to give you the best pricing and quality, so your products may not be shipped from the same destination.

What does "flat rate" mean?

It means that you will be charged a certain rate for a product no matter what the specs are for your product. Take, for example, t-shirts: the shipping cost for the first t-shirt is $3.59 and for each additional t-shirt is $1.65, no matter what size, color and print the t-shirts are, and no matter where you're shipping to within the US. 

Which regions are included in "US Territories"?

Alaska, Hawaii, Puerto Rico, and the US Virgin Islands.

What carriers do you use?

Our network of vendors use a variety of carriers including:
UPS
USPS
FedEx
DHL

Are there shipping discounts on bulk orders?

If you're placing a bulk order, we will work with you to give you the best price on shipping - please reach out to support (support@daxterpiece.com).

How do shipping costs work?

Shipping prices are calculated by our system automatically based on the customer's location and the shipping method you select at the time of placing the order. The shipping cost combined with the item cost is the total order cost we will charge you when you place your order with us.

Do you offer tracking for shipping?

Yes, we offer tracking for almost all of our products. Your tracking number will appear under your Order summary on the Orders page.

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